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SHIPPING
Last updated: April 29, 2026

WE UNITED Ltd. ships within the European Union and selected international destinations.

Processing Time
Orders are processed within 1–5 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Delivery Time
Estimated delivery times:

• European Union: 5–20 business days

• International: 7–30 business days

Delivery times are estimates and not guaranteed.

Unless otherwise agreed, orders are delivered within 30 days.

Shipping Costs
Shipping costs are calculated at checkout and depend on the destination and order size.

Tracking
Where available, tracking information will be provided once the order has been shipped.

Delays
Delays may occur due to couriers, customs, or other factors outside our control.

Delivery
Orders are considered delivered when marked as delivered by the shipping carrier.

Customers are responsible for providing accurate shipping details and ensuring delivery can be received.

Failed Delivery / Unclaimed Packages
If an order is returned to us due to failed delivery, refusal, or being unclaimed, we may deduct the actual shipping and handling costs from any refund.

Damage or Loss
If your order arrives damaged or incomplete, contact us at info@theweunited.com as soon as possible, preferably within 48 hours of delivery.

For consumer purchases, the risk of loss or damage transfers upon delivery.